Refunds/Cancellations

We Offer 3 days Hassel-free returns from the date of delivery & a further 10-15 days for the returned product(s) to reach us 
  • We reserve the right not to accept return of products which
    (i) we believe are being returned after use, washed or soiled or
    (ii) are damaged (except where the return is on account of damaged goods having been delivered to you).
  • Original Packaging and Tags: The apparel item should generally be returned in its original packaging, including any tags, labels, or accessories that were attached to it when purchased. Removing tags or altering the item may void the return eligibility.
  • We will not arrange the reverse pickup of products, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images on care@vyve.in and we will get back to you, Once confirmed by the Customer Experience Team.
  • Once confirmed by our customer experience team, we will arrange the reverse pickup Product/s within 10-15 days of receiving the request.
  • Please ensure while returning the product the packaging is intact the way it was delivered.
  • As we do not have our own delivery service we rely on delivery partners like BlueDart, Delhivery, DTDC, etc
  • In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay charges of Rs. 250/- 
  • Kindly allow 15-20 days for the return to be processed & the amount to be shown in your bank account. PLEASE NOTE REFUND/BANK TRANSFERS ARE ONLY APPLICABLE FOR PREPAID ORDERS/ONLINE PAYMENTS MADE ON OUR WEBSITE.
  • Both ways Shipping charges of 150/- will be deducted from the order value incase of refunds 
  • payments made with COD option WILL RECEIVE A COUPON CODE WORTH THE SAME AS YOUR ORDER VALUE WHICH IS VALID FOR NEXT MONTHS FROM THE DATE OF ISSUANCE OF COUPON CODE 
    • Shipping charges are not refundable
    • Final Sale Items: Coordcrafts designate certain items as "final sale," meaning they cannot be returned or exchanged under any circumstances. This is often the case with discounted or clearance items.
    • get in touch on email on care@vyve.in if you have any issues regarding your order 
    • cancellations will only be possible till the order has not been dispatched from our warehouse
    • Once the product is exchanged or delivered, no further actions such as exchange or refund would be applicable on that order.
    • cancellations will only be possible till the order has not been dispatched from our warehouse
    • Once the product is exchanged or delivered, no further actions such as exchange or refund would be applicable on that order. 
    • If any customer needs quick service incase of any size exchanges you need to send your parcel in our warehouse as we also depend on third party courier services so its not in our hands to give quick size exchange facility so it takes minimum 20 days to get your product exchanged if we arrange your reverse pickups.